Last Updated: February 19, 2026
Version 3.0 (RCS Compliance Update). This policy is effective as of the date above.
Welcome to Prospective Enterprise. We respect your privacy and are committed to protecting your personal data, especially when you interact with us through Rich Communication Services (RCS) Business Messaging.
Prospective Enterprise ("we," "us," "our") is registered in India and operates globally. This policy applies to all information collected through our website, RCS business messages, communication channels, and during the provision of our consulting and technology services.
We comply with Google's RCS Business Messaging policies, TRAI's Telecom Commercial Communications Customer Preference Regulations (TCCCPR) 2018 as amended in 2025, and the Information Technology Act, 2000. Our RCS messaging service is fully registered on the Distributed Ledger Technology (DLT) platform with approved templates and headers.
We use RCS (Rich Communication Services) to provide you with enhanced messaging experiences including rich media, interactive buttons, and verified business profiles.
RCS is the evolution of SMS that enables features like high-resolution media sharing, read receipts, typing indicators, suggested replies, and interactive carousels. It works over Wi-Fi or mobile data and provides a richer communication experience.
You will only receive RCS messages from us after providing explicit consent through one of these methods:
As per TRAI guidelines, we maintain a record of your explicit consent for 2 years.
You can stop receiving RCS messages at any time:
If your carrier or device does not support RCS, messages will automatically fall back to standard SMS.
Android: Android 5.0+ with Google Messages app, RCS chats enabled in settings
iPhone: iOS 18.1+ with RCS Messaging enabled in Settings > Messages
| Feature | RCS | SMS (Fallback) |
|---|---|---|
| Media Quality | HD up to 105MB | Limited/Compressed |
| Read Receipts | ✅ Yes | ❌ No |
| Typing Indicators | ✅ Yes | ❌ No |
| Interactive Buttons | ✅ Yes | ❌ No |
| Encryption | ✅ Yes (Android to Android) | ❌ No |
We collect several types of information from and about users of our website and RCS services, including:
When you interact with our RCS business messages, we additionally collect:
Under Indian law, certain categories of personal information are considered "sensitive." This includes passwords, financial information, health information, sexual orientation, biometric information, and political/religious beliefs. We do not collect sensitive personal information through RCS unless voluntarily provided by you in the context of specific services where such information is necessary.
We will never request sensitive information without explicit consent and a lawful purpose.
We may receive personal information about you from third parties including:
We use the information we collect for the following purposes:
For users in the European Economic Area and India, we process personal data under the following legal bases:
We implement comprehensive security measures to protect your personal information:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our practices to address emerging threats.
In the event of a data breach that may compromise your personal information, we will notify affected individuals and relevant authorities (including TRAI) within 72 hours as required under applicable laws.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at:
Email: privacy@prospectiveenterprise.com
Phone: +91 92222 14184
RCS: Reply HELP to any RCS message
We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.
Under TRAI TCCCPR 2025 guidelines, you have the right to:
Our website and RCS messages may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of every site you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
Prospective Enterprise operates globally, and your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards, including:
Our servers are primarily located in India and Singapore, with backup facilities in the United States and Germany. RCS message data is processed through Google's infrastructure which may be located globally.
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact our Data Protection Officer:
Grievance Officer: Mr. Rajesh Mehta
Address: 1 ST FLOOR, 8-8-145 PLOT NO C 61, GREEN PARK COLONY, ROAD NO 15, SROORNAGAR HYDERABAD, Rangareddy, Telangana, 500035
Email: dpo@prospectiveenterprise.com
Phone: +91 92222 14184 (Ext. 701)
RCS Support: Reply HELP to any message
Response Time: We aim to respond within 24-48 business hours.
If you are not satisfied with our response, you can file a complaint with TRAI:
Under the Information Technology Act, 2000, the Grievance Officer is responsible for addressing complaints regarding data privacy and security. You may contact the Grievance Officer using the details above.
By continuing to receive RCS messages from Prospective Enterprise, you acknowledge that:
Our privacy and RCS compliance team is here to help. Reach out to us with any concerns about your personal data or messaging preferences.